Catering

ORDERING

  • All orders must be confirmed by 2pm for the following day
  • Monday delivery orders must be placed by 2pm the previous Friday
  • All orders place via e-mail will be confirmed by e-mail or phone call. If you have not received confirmation, please call us
  • There is no minimum for pick up orders 

Please email orders to bites@crazyapples.ca or call 250-860-7272 

PAYMENTS & CANCELLATIONS

  • Upon confirming your order, a 50% deposit will be processed 2 days prior to the event
  • Cancellation must be received by a crazy apples representative by telephone only no later than 72 hours prior to delivery 
  • If cancellations occur within 5 business days of the delivery/order, 100% of the estimated catering charges will apply. If cancellation occurs within 6-14 days of the delivery/order, 50% of the estimated catering charges will apply. All cancellations over 15 days, unless otherwise arranged will not incur any cancelation charged sdays of All orders cancelled within 72 hours will result in a 100% charge to the client 

DELIVERING / SET-UP SERVICE

  • Delivery hours are Monday to Friday, 7:30am - 2pm
  • We require a 30 minute window for all deliveries
  • Delivery fees include a pick up of our equipment the following business day
  • If you require a specific timed delivery, this may be arranged at time of booking and an additional charge will apply
  • Our delivery team will deliver all menu items to your meeting room and place all items on table

ALLERGY & DIETARY REQUESTS

  • Crazy Apples are pleased to accommodate special requests, allergies and dietary needs when possible. To protect you and your guests, please find out if the request is an allergy or just a dietary preference 
  • Our catering kitchen is an open plan facility and allergens such as nuts and gluten are present, so there is always the possibility of cross contamination even when taking every precaution  
  • Crazy Apples will not  assume any liability for adverse reactions to foods consumed or items an individual may come in contact with at any event catered by Crazy Apples 
  • Additional charges may apply to accommodate special requests, allergy and dietary needs due to additional labor and special ingredients, as well as individual labeling  

BILLING

  • We accept Cash, Debit, Visa & Mastercard
  • All catering must be paid in full before delivery